Skip to main content
All Services

Our Services

Bill Payment Services

Pay utility bills, council tax, mobile top-ups and more, quick and convenient at all our post office locations.

Pay your bills without the hassle

Our post office branches accept payments for a wide range of utility, local authority and household bills. Just bring your barcoded bill or payment card to the counter. No need to go through online portals or phone queues. A receipt is issued for every transaction.

Gas and Electricity Bills

All Locations

Pay energy bills or top up prepaid gas and electricity meters for most major UK providers, including British Gas, E.ON, EDF, Octopus, SSE and others. Bring your barcoded bill, payment card or prepayment key/card to the counter.

  • Payment by cash or debit card (some providers cash only)
  • Top up prepaid gas keys and electricity meters at the counter
  • A receipt is issued for every transaction
  • No counter fee in most cases. Your provider may charge a processing fee

Water Bills

All Locations

Pay water bills for most UK water providers, including Anglian Water, Thames Water, United Utilities, Severn Trent and others. Bring your barcoded bill or budget payment card.

  • Payment by cash or debit card (Severn Trent Water: cash only)
  • A small fee may apply for some providers. You will be informed before payment is taken
  • A receipt is provided for every payment

Broadband and Mobile Top-ups

All Locations

Top up all major UK pay-as-you-go mobile networks at the counter. SIM cards are available to purchase. Broadband bill payments are accepted for most providers.

  • Supports all major mobile network pay-as-you-go top-ups
  • SIM cards available to purchase in branch
  • Broadband bill payments accepted for most providers
  • Payment by cash or debit card

Council Tax, Housing and Rent

All Locations

Pay council tax bills and housing or rent payments for the majority of local councils and housing associations across the UK. Bring your barcoded bill or payment card and tell staff how much you wish to pay.

  • Accepted for most UK local councils and housing associations
  • Bring your barcoded bill or payment card
  • Payment by cash, cheque (payable to Post Office Ltd) or debit card
  • A receipt is provided for every payment

Transport Tickets and Tolls

All Locations

Purchase transport-related tickets and make toll payments at the counter. Services include National Express coach tickets and selected other transport payment services.

  • National Express coach tickets available at the counter
  • Selected toll and transport payments accepted
  • Payment by cash or debit card

Availability

Available at all our locations

Bill payment services are available at all Norfolk Stores post office locations, including Brancaster, Fakenham, Great Massingham and the Mobile Post Office.

View Locations