Mailing Services

A fast drop-off service for regular senders. Register for a free prepaid Drop and Go account online or in branch to receive your 8-digit account number. Complete a manifest detailing your items' destinations, contents and chosen postal service, then bring everything to the counter. Staff will weigh, label and sort postage, charging your prepaid account. No waiting for individual items to be weighed at the counter.

• Free account registration, available online at postoffice.co.uk/dropandgo or in branch
• Complete your manifest online (via your account) or pick up a paper form in branch
• Bring your manifest, account number or card, and items to any participating branch
• Works with Royal Mail and Parcelforce Worldwide services
• Evri drop-off also available at selected branches via Drop and Go
• Track items, view history and top up your account balance online

Full range of Royal Mail postal services at the counter. Items are weighed and priced in branch. Services include standard 1st and 2nd Class, as well as tracked and signed-for options for added peace of mind.

• 1st Class and 2nd Class letters and large letters
• Royal Mail Tracked 24: aims to deliver next working day, includes proof of delivery and photo on delivery
• Royal Mail Tracked 48: aims to deliver in 2–3 working days, includes up to £75 compensation
• Special Delivery Guaranteed: next-day delivery by 1pm or 9am, up to £750 compensation as standard
• Items weighed and priced at the counter. No need to pre-label

Fully tracked UK delivery within 2 working days for large and heavy parcels. Suitable for oversized items that exceed standard Royal Mail size limits. Deliveries made Monday to Friday between 7:30am and 6pm.

• Maximum weight: 30kg per parcel
• Maximum length: 2.5m; maximum length and girth combined: 4m
• Includes up to £150 compensation for loss or damage as standard
• Additional compensation cover purchasable up to £2,500
• Available at selected Post Office branches only, confirmed at the above locations

Return Amazon orders at any of our post office branches. No packaging required. Simply bring your item and your QR code from the Amazon returns portal and staff will handle the rest.

• No parcel packing required. Bring your item as-is
• Present your QR code from the Amazon returns portal at the counter
• Staff will pack, label and process the return on your behalf
• Available at Brancaster, Fakenham and Great Massingham

Buy postal orders and pick up or submit postal redirection forms at our post office branches. Postal orders are a secure, prepaid alternative to cash or cheques, accepted by most organisations.

• Postal orders available in a range of values, accepted by most businesses, councils and individuals
• Postal Redirection forms available at the counter. Redirect your mail when moving home or temporarily away
• Staff can assist with completing and submitting your redirection application
• Available at Brancaster, Fakenham and Great Massingham